FAQ: MicroBase & MicroBase Pro Orders

  MicroBase Professional software is a licensed software product and may not be used without a purchased license.

MicroBase and MicroBase Pro Product Part Numbers

  • DSS P/N 1091 - MicroBase System v1.x (obsolete - will not run on modern Windows PCs)
  • DSS P/N 1600 - MicroBase Pro v2.x License ($$$)
  • DSS P/N 1600-2 - MicroBase Pro v2.x Upgrade License ($$)
  • DSS P/N 1600-3 - MicroBase Pro v2.x Replacement License ($)

Please contact the DSS sales department for current pricing.


 

Equip Additional PCs With MicroBase Pro

If you need to use MicroBase Pro software on more than one PC, you should order additional P/N 1600 MicroBase Pro licenses so that each PC equipped with MicroBase Pro utilizes a unique license serial number.

  • For each P/N 1600 that is ordered, a new MicroBase Pro license serial number will be assigned.

Upgrade Your License

If you own a license for P/N 1091 MicroBase System (obsolete software), you may be able to purchase P/N 1600-2 MicroBase pro Upgrade license.

  • We need proof that you own a P/N 1091 MicroBase System license.
  • Your license must not have been upgraded previously.
  • A new MicroBase Pro Serial Number will be assigned.

Replace Lost License

If you own a license for P/N 1600 MicroBase Pro but have lost it, you can order a P/N 1600-3 MicroBase Pro Replacement license.

  • We need to know the P/N 1600 MicroBase Pro license Serial Number that was lost so we can replace it.
  • The old MicroBase Pro license will still be able to activate software.
  • The old MicroBase Pro license Serial Number will be reused.

Revise License With Name Change

If you own a P/N 1600 MicroBase Pro license and need to change the Owner Name or Location-Facility, you can order P/N 1600-3 Replacement License with Name Change.

  • We need to know the P/N 1600 MicroBase Pro license Serial Number so we can revise it.
  • The old MicroBase Pro license will be terminated and will no longer activate software.
  • The old MicroBase Pro license Serial Number will be reused.

Revise License With Name Change (due to typo/error)

If we ship a P/N 1600 MicroBase Pro license and you tell us there is a typo in the Owner Name or Location-Facility within 90 days, we will correct it at no charge.

  • We need to know the P/N 1600 MicroBase Pro license Serial Number so we can revise it.
  • The old MicroBase Pro license will be terminated and will no longer activate software.
  • The old MicroBase Pro license Serial Number will be reused.

 

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